Text Message Terms

Effective September 27, 2026

What we send

Diamond Homes LLC sends text messages about your home to buyers and homeowners who ask for them: links to your buyer portal, alerts when our team sends you a message, and appointment and warranty visit reminders. We do not send advertising or promotional texts.

We also send internal work reminders to a small number of our own staff — for example, a job item that has gone unanswered for three days. A staff member’s mobile number is added by the company administrator as part of their job setup, it is never used for marketing, and it can be switched off at any time or by replying STOP.

How you opt in

In your Diamond Homes buyer portal, enter your mobile number and tick the text-message box. The box is optional and is never ticked for you. It reads:

Yes, text me updates about my home from Diamond Homes at this mobile number: portal links, new-message alerts, and appointment and warranty visit reminders. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Privacy Policy: itsadiamond.com/privacy. Terms: itsadiamond.com/text-messages.

We keep a record of when you opted in and the wording you agreed to.

What the opt-in looks like

The buyer portal is private — each buyer opens it from a unique link we email them, so it cannot be browsed from this website. These are the two places the consent box appears. The name, address and mobile number shown are sample data.

Buyer portal first visit: name, email and mobile number fields, with a separate optional, unticked text-message consent checkbox below them.
1. First visit. The buyer enters their name, email and mobile number. The text-message box is separate from the required acknowledgement, labelled Optional, and never pre-ticked. Leaving it unticked still opens the portal.
Text message updates section inside the buyer portal, where a buyer can turn texts on with their mobile number and the same consent wording, or turn them off.
2. Any time afterwards. In the Text message updates section of their portal a buyer can turn texts on — mobile number plus the same consent wording — or turn them off again.

How often

Message frequency varies with activity on your home — typically a few messages a month, and more around appointments and closing.

Cost

Diamond Homes does not charge for text messages. Message and data rates from your mobile carrier may apply.

How to stop

Reply STOP to any message (or END, CANCEL, UNSUBSCRIBE or QUIT). You will receive one message confirming you have opted out, and no further texts after that. You can also turn text updates off in your buyer portal. To start again, reply START or turn them back on in your portal.

Help

Reply HELP to any message, or call us at 915-260-5906.

The fine print

Privacy

We do not sell, rent or share your mobile phone number or your text-message opt-in consent with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy.