Homeowners

Warranty request.

Tell us what needs attention and when you are available. We confirm every request by email.

Warranty service

We stand behind every home we build.

Every Diamond home comes with a builder warranty and a 10-year StrucSure structural warranty. If something needs attention, submit a request below with a description and a photo. Our warranty coordinator will confirm receipt and schedule a visit on the days and times you choose.

Emergencies

For an active water leak, gas smell, or no heat/cooling, call the warranty line right away instead of using this form. For gas, leave the home first and call 911 or Texas Gas Service.

01

Submit the request with photos.

02

We confirm by email and schedule with the trade.

03

A technician visits in your chosen window.

Best days for a visit
Best time window

Cosmetic items are covered during your first-year walk-throughs; structural coverage runs 10 years through StrucSure. Not sure? Send it anyway and we’ll let you know.